Skip to content
GayaRentals

Legal

Shipping & delivery policy

Last updated October 2026

GayaRentals provides cab and travel services. Nothing is shipped: what we deliver is a car and a driver, at the place and time you booked.

01No physical goods

We do not sell or ship physical products, so there are no shipping charges, courier partners or delivery addresses involved in any booking.

02How the service is delivered

Your booking is delivered as a vehicle and driver arriving at the pickup point you gave, at the date and time you chose, for travel within roughly 500 km of Gaya. The fare, the vehicle class and the route are all shown before you confirm.

03Confirmation

Your booking reference and a link to track it are shown as soon as you book. We confirm by phone or WhatsApp on the number you gave, and send the driver’s name, phone number and vehicle details before pickup.

04Timing and waiting

The driver arrives at the booked pickup time. The first 30 minutes of waiting are free; after that, waiting is charged as set out in our Terms & conditions.

05If we cannot provide the service

If we cannot provide a vehicle for a confirmed booking, you receive a full refund of anything you have paid, whatever the timing. See Refund & cancellation for this and for cancellations and no-shows.

06Contact

Questions about a booking go to +91 91531 36744 (phone or WhatsApp) or nnilmani000@gmail.com.